Marketplace Promise: At Proxibid, we do things differently than other auction Web sites. We focus on making sure problems don't happen. We know that when you buy something at auction you want the item and not a refund. We don't discourage the use of credit cards or trick you into using your bank account. Auction companies participating in Proxibid's marketplace are professional businesses that care about buyers. They only ask that buyers pay promptly when they win an item and to be realistic in the time it takes to ship. We know that in a very small number of cases a neutral party is required to help resolve disputes and we have resources available to meet this need. Our Marketplace Promise to you is that we will help when you need us... but our focus is on making sure you never do.